Legal & User Policies
| Document | Description | Link |
|---|
| Terms and Conditions |
Core user agreement covering services, eligibility, risk acknowledgement, and legal terms. |
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| Fee Schedule |
Current fees are available on request; overview of applicable charges and services. |
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| Account Suspension & Termination Policy |
Conditions for suspension or termination, process, treatment of funds, and appeals. |
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Privacy & Cookies
| Document | Description | Link |
|---|
| Privacy Policy (GDPR) |
Explains how we collect, use, and protect personal data in line with GDPR. |
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| Cookie Policy |
Details on cookie categories, consent management, and user choices. |
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Compliance & AML Policies
| Document | Description | Link |
|---|
| AML/CTF Statement |
Public declaration of AML/CTF measures: KYC/KYB, screening, monitoring, and reporting obligations. |
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| Travel Rule Compliance Statement |
Implementation of FATF Rec.16 / MiCA Travel Rule requirements and interoperability standards. |
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| Prohibited Jurisdictions List |
Countries and regions restricted due to international sanctions or compliance reasons. |
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| Restricted Activities & Prohibited Jurisdictions Policy |
List of prohibited industries, high-risk activities, and links to relevant jurisdictions. |
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Customer Support & Transparency
| Document | Description | Link |
|---|
| Complaints Policy |
Describes how clients can file complaints and timelines for responses or escalation to the regulator. |
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This section provides public access to the key legal and compliance documents of
NeFin Solutions, UAB — until 31 December 2025, the Company was registered as a Virtual Asset Service Provider (VASP) in Lithuania and is currently applying for authorisation as a Crypto-Asset Service Provider (CASP) in Lithuania.
Each document is reviewed annually and updated as required by regulation.
